Contacts

For any questions about our products, curiosities about the world of Essenza Pisterzi, or even just to share a suggestion, we're always happy to hear from you. You can easily contact us by filling out the form on our website or by sending an email directly to essenzapisterzi@gmail.com .

Contact form

FREQUENTLY ASKED QUESTIONS

FAQs

Where do you ship to?

We currently ship throughout Italy , including Sicily and Sardinia, and to all European Union countries . Wherever you're going, we ensure our products arrive in perfect condition, ready to be enjoyed.

We carefully select every item in our catalog, from dry goods like pasta, biscuits, and flour, to oil and coffee, to always offer you quality and authenticity. With Essenza Pisterzi, you can have the finest Italian food and wine delivered to your door, wherever you are.

What are the shipping times?

We process all orders within 2-3 business days of confirmation. After shipping, delivery to Italy typically takes 2-4 business days, while within Europe it takes 4-9 business days, with possible variations depending on the country and any remote areas.

As soon as the package is handed over to the courier, we'll send an email with the tracking code so you can track your shipment in real time. Delivery times are estimates only and may be longer during peak periods (holidays, special events).

What type of packaging do you use for shipping?

For our shipments, we use recycled cardboard boxes, which we personally select and reuse with great care. This isn't just a practical choice, but a conscious one: we want to reduce unnecessary waste and make a tangible contribution to a more sustainable and eco-friendly approach.

Each carton is checked and chosen by us to ensure that it is suitable to protect each product during transport .

At the same time, each package is personalized Essenza Pisterzi, because it's important to us that the experience is curated, recognizable, and in line with the quality we offer.

Choosing Essenza Pisterzi means not only receiving select products, but also supporting a more responsible, environmentally friendly, and waste-free shipping method.

Can I place an order as a shop or restaurant?

Yes, we also work with shops, restaurants, and food businesses.

For B2B inquiries, you can contact us by email at essenzapisterzi@gmail.com , indicating the type of business and the products you're interested in. We don't have a single price list, but we prepare personalized offers based on the type of business, required volumes, and specific needs, so we can build a tailored collaboration.

Have questions? Check out our frequently asked questions to quickly find the answers you're looking for.